Frequently Asked Questions 1. What are Documents? Documents may consist of a few to a few thousand pieces of paper and may contain anything from text and pictures to blue prints. 2. What is document scanning? Document scanning is a process of scanning documents with high speed scanners and converting those images into an electronic image. These images are then archived, indexed, and then stored on a state of the art password protected and encrypted CD. Search through thousands of pages of documents in seconds! 3. What if my files have double sided paper? Our scanners are duplex and can simultaneously scan both sides. 4. Can the documents be edited once they have been scanned? No, in order for the document to remain a legal original it may not be altered. The software does not allow changes. 5. What happens if I need a document that is being scanned? We know you are an active business and we will do all we can to make sure we get you the information that you seek.Your documents are a phone call and a fax away from your desk day or night. 6. How will you label my files in your archive? We will consult you before we start to make sure they are archived and indexed the way you like; typically our customers like to index them the same way they had their file cabinets indexed. 7. Can you scan color files or pictures? Our scanners support color images as well as black, white, and gray scale. We can also import already scanned color documents into our system. 8. Can I search through my documents? YES! We use an O.C.R. (Optical Character Recognition) which enables any word to become an "index" which allows you to use any name or part of a word you would like to use to search through your archive. 9. Is it legal to eliminate my paper files? According to the IRS, DRE, DOC, and DFI ImageX digital storage methods are completely legal for agents, brokers, lenders, escrow, and other real estate related services and professionals.